Subchroma Privacy Policy
Last Updated: October 7th, 2026

Privacy Policy Statement for Subchroma:
At Subchroma, we are committed to protecting the privacy of our players while providing fun experiences for everyone. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.

1. Information Collection:
We do not collect or store direct real-world identity details, such as your legal name, billing information, or email addresses. For transactions, our games rely entirely on Meta's native platform services. 
However, to run our multiplayer features and secure our networks, we use third-party cloud infrastructure that processes technical digital identifiers. Under UK data protection law, some of this technical data is classified as personal data. This includes your network IP address, hardware device specifications, unique device identifier, and unique platform-assigned user IDs used to track your in-game progress and inventory.
2. Information Usage:
Technical information is utilized strictly to provide, secure, and improve our VR game experience, including but not limited to: gameplay customization, backend network security, and performance optimization.

3. Information Storage & Sharing:
Subchroma does not store or host player data on our own local hardware or private servers. All player data storage is managed securely by our trusted cloud service providers. Our Discord community and support staff do not have access to any data that the player does not provide to them explicitly.

Our infrastructure providers include:
- Photon Engine: For multiplayer networking
- PlayFab: Used as our primary backend database processor for securely storing and managing player profiles, inventories, and network IP addresses.
- Cloudflare: Used as our secure backend network to route player logins and authentication, protect against cyberattacks, and safely deliver game configurations. Cloudflare temporarily processes and logs network IP addresses for security and traffic metrics.

4. Data Security:
We rely on the security measures implemented by our cloud service providers to protect against unauthorized access, alteration, disclosure, or destruction of player information.

5. Data Retention:
Player data is retained within our third-party cloud infrastructure only for as long as necessary to fulfill game functionality, unless a longer retention period is required or permitted by law. Cloudflare traffic logs are only held temporarily.

6. User Controls & Regional Rights:
Players have the right to access, correct, or delete their personal information. As a studio operated out of the United Kingdom, we respect and comply with the UK GDPR privacy standards, ensuring players have full control over their digital data rights.

7. Requesting Data / Community Help:
If a user requires data that is not available to them within our applications, for reasons such as viewing data or deletion of data, they have a right to contact us. Players can reach out directly through our email (subchromastudios@gmail.com) or join our Discord server (https://discord.gg/5EezwgyUym) for community assistance. No data will be provided without verification.

8. Children's Privacy:
Games by Subchroma are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us via email or Discord and we will promptly ensure it is removed from our systems.

9. Policy Updates:
We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Players are encouraged to review this Privacy Policy periodically for any changes. By playing games made by Subchroma, players signify their acceptance of this Privacy Policy.